About Lugenah Care
We're Here to Walk Alongside You
Lugenah Care is an independent NDIS Support Coordination provider dedicated to helping participants live the life they choose — with confidence, dignity, and genuine support.
Our Story
Lugenah Care was founded with a clear purpose: to provide truly independent support coordination that puts participants first. We saw a need for a service that wasn't tied to any provider network — one that could advocate freely and honestly on behalf of every person we support.
Our name reflects our commitment to care that is personal, consistent, and culturally aware. We work with participants from all walks of life, honouring diverse backgrounds, languages, and lived experiences in everything we do.
Our Mission
To empower NDIS participants to navigate their plans with confidence, connect with the right supports, and achieve meaningful goals — through independent, personalised, and culturally responsive coordination.
Our Vision
A world where every person with disability has the information, support, and freedom to live life on their own terms.
Our Values
Independence
We are not affiliated with any service provider — our loyalty is to you.
Empowerment
We build your capacity to make informed choices and take control of your plan.
Cultural Respect
We honour diverse backgrounds and tailor our approach to your unique identity.
Integrity
We are honest, transparent, and accountable in everything we do.
Compassion
We listen deeply and respond with genuine care and understanding.
Excellence
We hold ourselves to the highest standards of practice and professionalism.
Registered NDIS Provider
Lugenah Care is a registered NDIS provider, committed to the NDIS Practice Standards and Code of Conduct.
Ready to Work With Us?
Whether you're a new participant, a family member, or a referring provider — we'd love to hear from you.